Package overview
Ongoing customer retention work through Klaviyo, Omnisend, or the agreed platform, including email campaigns, segmentation, flow optimization, testing, and revenue analysis.
Who this package is for
Ecommerce businesses that want to improve communication with existing customers and support repeat purchases alongside their customer acquisition activity.
What is included
- Klaviyo or Omnisend support.
- Email calendar and campaigns.
- Customer segmentation.
- Automated flow monitoring and optimization.
- A/B testing.
- Subject lines and copy.
- Basic design.
- Promotional campaigns.
- Win-back activity.
- Repeat-purchase activity.
- Revenue analysis.
- A monthly report.
What this service is designed to do
This service focuses on what happens after customer acquisition. Campaigns, segmentation, and automated flows help the business communicate with customers at relevant stages and review the revenue associated with that activity.
How the service fits your business
Ecommerce businesses that want to improve communication with existing customers and support repeat purchases alongside their customer acquisition activity.
Scope and responsibilities
Retention Growth does not replace paid advertising. The agreement must define the number of email campaigns, the flow workload, the supported platform, and design requirements. SMS can be added, but no SMS price or allowance is defined in the base package. Platform licenses and sending costs require confirmation.
Price and commercial terms
VAT, advertising spend where applicable, software licenses, and other third-party costs must be confirmed in the proposal. The agreement defines the service period, approvals, response times, and cancellation terms.
Related services and next steps
The modular system recommends Retention Growth for Growth Engine Ecommerce. The documented combination is Paid + Creative + Website Growth at ILS 5,500 plus Retention Growth at ILS 3,500, totaling ILS 9,000 per month before advertising spend.
Frequently asked questions
Does Retention Growth replace paid advertising?
No. It complements customer acquisition by supporting ongoing customer communication and repeat purchases.
Is SMS included?
SMS is an optional add-on. The base package does not define an SMS price or allowance.
Is this included automatically in Growth Engine?
No. Growth Engine can set up lifecycle infrastructure and flows. Ongoing retention management is a separate service.
What is the combined price with advertising and website growth?
The documented combination is ILS 5,500 for Paid + Creative + Website Growth plus ILS 3,500 for Retention Growth, totaling ILS 9,000 monthly before advertising spend.